Confrontation

Believe Me... It's You! Strategies for Dealing with Difficult People
Is there someone on your staff or in your life that seems hard to "get?" Does everyone else seem to be on the same page - yet this ONE person consistently appears to have their OWN agenda? Wait! Is it possible that YOU are the difficult one? Is it possible that your skills of conflict management and interpersonal communication aren't as sharp as needed? This practical skill building session will discuss why people are sometimes hard to understand while providing practical tips on how to alter your point of view around confrontation, challenge inappropriate comments and behaviors, and inspire you to see the value in "difficult" people.