Organizational, Staff & Team Development

Program offerings listed below are intentionally designed to enhance collaboration, build high performance teams and motivate groups to work towards a common mission. Exercises are designed based upon the group dynamics and desired learning outcomes.

ACCOUNTABILITY:

Holding Others to Higher Standards 
How low can you go? How hard are you willing to work to be leaders of character? What risks are you willing to take to raise the bar? This interactive and enlightening session will discuss the challenges of challenging attitudes and behaviors contrary to the ideals of being a true leader. Practical strategies for being men and women of high moral, ethical and civil standards will be offered along with the comfort in knowing YOU MIGHT JUST BE RIGHT!

ATHLETES:

Zing! Your Team to Victory: Leadership for Team Captains A great way to start the season… Zing! This session inspires, educates and suggests the valuable role of role modeling. Captains have a unique opportunity to lead, yet fail to know how. Specific tips on ways to positively influence teammates and lead your team to victory are shared in a fun and motivational manner.

CHANGE:

A Time of Officer and Organizational Transition
, 1 hour This very practical session looks at the four elements to be concerned about when officers of organizations are leaving office and new officers are taking over. Various skills are introduced and practiced along with notions of motivation and communication. As a result of attending this session you will better understand the value of paying attention to issues of transition and how this will advance your organization from year to year. Why start over when new officers start?

You Want Me to Do What? Change Implementation Strategies, 
1 to 2 hours Change this! Not everyone embraces change. How do you get others to buy into it? How do you light a fire under those needed to make change happen? In order to inspire, educate and lead your “team” or group into action you (and your team) need to know more about the Denney Change Theory and how to apply it to your personal or professional needs. This session will present a few strategies on how to implement change and review what conditions are needed in order for others to consider implementing change. Tips on how to motivate others will be shared along with a self-analysis of how well you respond to change. Self-exploration exercises and worksheets help participants understand the “personality” of change.

COMMUNICATION:

Believe Me… It’s You! Strategies for Dealing with Difficult People 
Is there someone on your staff or in your life that seems hard to “get?” Does everyone else seem to be on the same page – yet this ONE person consistently appears to have their OWN agenda? Wait! Is it possible that YOU are the difficult one? Is it possible that your skills of conflict management and interpersonal communication aren’t as sharp as needed? This practical skill building session will discuss why people are sometimes hard to understand while providing practical tips on how to alter your point of view around confrontation, challenge inappropriate comments and behaviors, and inspire you to see the value in “difficult” people.

Enhanced Communication for Professionalism A position of employment where you are paid for a particular level of expertise technically makes you a “professional.” However, are you exhibiting the traits of communication and personal style on a consistent basis so you are perceived “to be professional” by those around you? This session offers “real talk” around enhanced professionalism and offers up five strategies for improvement.

CUSTOMER SERVICE:

Customer Satisfaction Guaranteed! 
1 to 3 hours “You want it when?” followed by hysterical laughter is not the kind of behavior human beings in the “business” of helping other human beings want to emulate. In fact, knowing how to do your job effectively while dealing with “clients” and “customers” with significantly different needs, backgrounds and expectations can be extremely difficult – not to mention frustrating! This session will take a look at the basic components of effectively doing your job. The components of effective service will be reviewed along with the opportunity to explore the “customers” you deal with on a regular basis. Techniques to better serve your external and internal “customers” will be presented along with skill building opportunities. The customer may not always be right but you can be!

FOLLOWSHIP:

Followship for the Sake of Leadership 
Too many leaders without any followers makes for great vision without any movement. By understanding why others follow, leaders can more efficiently achieve their vision and accomplish group goals. Using Maxwell’s model of followship, this session encourages discussion around traits that bring others on board, instead of those which lead to a loss of enthusiasm and participation.

LEADERSHIP:

Managing Upwards Being in a position of leadership doesn’t make you a leader, just as reporting to someone doesn’t make you a follower! Learn various strategies for contributing to betterment of the entire organization regardless of your position of influence.

MOTIVATION:

Empowering the Powerful When you find yourself doing all the work, it’s not because everyone else doesn’t care – it might be because you care too much!!! This session teaches strategies for delegation, inspiring others and practices of empowering others to work towards something greater. It is everybody’s job, yet nobody gets the work done… until now!

MOTIVATING OTHERS:

Advising for Success: Strategies for Empowerment 
Tired of hitting your head on the desk? Gotten a bit too much “feedback” lately or feel like your efforts really don’t matter? Learn how to be a more effective supervisor, advisor or mentor by empowering students to own their success, failure and future. Using concepts from First Break All The Rules, the presenter (a former student affairs practioner turned professional educator) offers various strategies for working with today’s student leaders and professional staffs through an exploration of what truly motivates and encourages productivity, customer satisfaction, profitability and retention.

MOTIVATION:

Make Me! Empowerment and Motivation of Others 
If the leaders are exhausted, the followers must be sleeping! This is a wake up call to your life and leadership as it stresses the value and necessity in knowing how to motivate others into action. Specific tips on how to bring others into your organizations, life and leadership are shared.

Staying Motivated to Work in Higher Education, 
1 or 2 hours Does the “Just Expired” sign go up on your forehead every time a student or colleague (maybe even friend, spouse, boss, etc. ) walks into your office? Is it frustrating when you recognize that the methods, practices and policies that used to work effectively just don’t get the same results? Has the push for providing better “customer service” left you wondering where “student development” fits in? This session is designed to allow participants to become re-energized by providing motivational strategies, information about reaching today’s college student and tips on being student consumer oriented. You make a difference.

ORIENTATION:

Being an OL for the Fun of it! 
1 up to 8 hours The OL makes a Difference! Numerous exercises and opportunities for interaction provide participants with the skills needed to be more effective orientation leaders with a better understanding of the issues facing new students and parents. Depending upon the desired length of training, this session covers the profile of new students, communication skills in depth, parent concerns, motivation, and other issues as requested. Team building for OL staffs and how to do ice-breakers for new students is also available.

PARENTS:

From a Parent’s Perspective Despite working with parents and being a transition professional, have you ever really stopped and asked parents or guardians what they need from you? What do they never want to hear come out of your mouth, but what do they really expect and want? This humorous and well researched session addresses parent expectations from the perspective of the speaker who brings 30 years experience in higher education, as well as, being the parent of two college students!

PROFESSIONALISM:

Enhanced Professionalism in Student Affairs What’s the bigger picture? What do others see when they see you? This candid sessions takes a look at the true definition and role of professionalism in student affairs while offering strategies for enhanced professionalism.

RA TRAINING:

The Rock and Roll of the RA, 1 hour 
Let the music blast, or not? One of the most challenging and rewarding leadership opportunities is fulfilling the role of the resident advisor. It can make you laugh. It can make you cry. It can make you different – and that’s the point! This upbeat session (given by a former RA) provides an insight into the obligations, attitudes, and behaviors that accompany the responsibility. Tips on how to build community, enhance your communication skills and work on a team are also offered.

RECRUITMENT:

Rules of Recruitment and Retention Quality not quantity only goes so far! In this highly engaging session participants will learn what it takes to attract and keep volunteers focused, inspired and involved. Taking volunteers from the stage of “no bodies” to “some bodies” is a learnable skill. You can make simple adjustments to what you do and how you do it so others are attracted to your organization, mission and vision.

SENSITIVITY TRAINING:

Defining Diversity Differently
minimum, 2 hours It’s time to move beyond “tolerance” the different cultures, interests, sexual orientations, races, physical appearances, etc. found in today’s society to “celebrating” such differences. This session challenges individuals to examine their level of understanding of a variety of populations through a host of individual and group exercises and experiences. How to give a caring response to inappropriate behaviors, factual information about the diversity in our lives, and the motivation to become understanding makes this training an essential component of staff development, educational programs and employee enhanced efforts.

STAFF DEVELOPMENT:

Staff Synergy, and High Performance Team Building, 
1 or 2 hours Have you ever wondered what it would take to work in an environment that fosters personal development, provides quality services to “clients” and values team work? Sometimes this ideal isn’t that far away. With minor adjustments and a greater knowledge of working “in collaboration” participants will be encouraged to evaluate their role in making a staff productive. The motivation to work towards greater group cohesiveness and better intra-group communication will be explored along with accompanying skill building lessons.

TEACHING:

Educating with Style and Substance: How to Better Reach and Teach Students Why does the “do not disturb” sign go up on the forehead of the future? Using a variety of creative teaching methodologies, this session offers ways of making yourself more personally dynamic and magnetic. Just because others are listening doesn’t mean they are hearing your message… but, knowing how to check for comprehension adds to your potential effectiveness.

TRAINING:

Engaging and Training Today’s Student and Staff A few 3×5 cards, puzzle pieces and you’re good to go, right? Wrong. What does it take to attract the attention of your participants while achieving measurable learning outcomes? This hands on training session offers tricks, strategies, style recommendations and format considerations for effectively training and engaging your students and staff members.

TEACHING:

Teaching Tools with Zing! 
Having to compete with today’s electronics makes teaching and reaching our students difficult. So, what can be done differently to better engage students? How can you change it up and add some spice to your teaching efforts to accommodate a host of learning styles? This session demonstrates, instructs and pulls from the group personal strategies for enhanced student engagement.

TEAM BUILDING:

Staff Synergy: To Be or Not To Be? 1 or 2 hours 
Have you ever wondered what it would take to work in an environment that fosters personal development, provides quality services to “clients” and values team work? Sometimes this ideal isn’t that far away. With minor adjustments and a greater knowledge of working “in community” participants will be encouraged to evaluate their role in making a staff productive. The motivation to work towards greater group cohesiveness and better intra-group communication will be explored along with accompanying skill building lessons.

TEAM BUILDING:

Transformational Connections, Influence and Networking 
Making connections is simple when you understand your likability factor and reasons why people connect (or fail to connect) with others. Healthy relationships can change your life for the better while increasing your potential for influence. This session suggests knowing what you want others to see when they see you is one of the first steps in establishing quality relationships, increasing your networking and influencing others through your presence.