Learning Outcomes

As the author of literally hundreds of workshops, programs and leadership curriculums, I find having an idea of what you seek as a result of your programming efforts significantly helps in the planning and workshop selection process. Below is a list of learning outcomes. Circle no more than five outcomes. Please share these program outcomes with me to ensure I give you exactly what you need.

– Nancy Hunter Denney

Central to any training effort is the desire to build participant’s level of self-confidence and self-efficacy. The building of confidence comes before students or staff are capable of learning and appreciating the following: self-assessment, conflict resolution, self-management, healthy relationship building, goal setting, teamwork and feedback. Although this seems logical, many programs mistakenly assume their participants have a high degree of self-confidence.

Communication Skills:

  • Participants will be capable of identifying sources of conflict and work through them to resolution;
  • Participants will understand the process of communication;
  • Participants will be equipped with various skills of communication;
  • Abilities to accept and give accurate feedback will accompany a growing appreciation for self-reflection and personal development;
  • Participants will be skilled at assertiveness;
  • Participants will be knowledgeable around connecting to an audience and public speaking;


  • Participants will be inspired to think out of the box;
  • Participants will understand the role of thinking differently as it assists the leader;
  • Participants will know strategies for coming up with creative ideas;


  • Participants will take an active role in the learning process;
  • Participants will understand the value in asking questions;


  • Participants will appreciate the empowerment value in delegation along with the basic skill set;
  • Participants will make the connection between empowerment and delegation;

Giving and Taking Feedback:

  • Participants will have the ability to accept feedback around personal development and leadership potential;
  • Participants will understand the process for giving constructive feedback based upon recognition of specific behaviors;

Goal Identification:

  • The accomplishment of personal goals will accompany growth in leadership objectives;

Knowing Oneself:

  • Participants will feel safe having difficult (or challenging) conversations;
  • Participants will be inspired to facilitate other’s self-discovery by experiencing its positive effects;
  • Participants inaccurate self-perceptions or leadership assumptions will be challenged consistently in a loving manner;
  • Participants will become more “trainable” and open to self-assessment;


  • Participants will possess enhanced sense of obligation to reach higher;
  • Participants will feel encouraged and inspired to grow;
  • Participants will be inspired to seek additional information about leadership on their own;
  • Participants will know how to apply motivation strategies of recognition for others;

Problem Solving:

  • Participants will have enhanced skills of problem solving;
  • Participants will understand the value of being proactive;


  • Participants will experience a growth in confidence and self-esteem;
  • Participants will have a building sense of self worth with self-discovery;

Seek Knowledge:

  • Various skill sets fundamental to leadership development will be clearly known and available to participants;
  • There will be a healthy interest by a diversity of involvement levels to engage in practical skill building experiences;


  • Participants will have the ability to change course or “let go” of unproductive traits and let others provide a new direction;
  • Participants will assume the ultimate ownership to maximize their leadership development potential;

Service to Others:

  • Participants will possess an enhanced sense of civic efficacy;
  • Participants will make a personal connection to contributing as a leader;
  • Participants will identify the relevancy of any leadership topic to their ability to positively influence the common good;

Team Work:

  • A collaborative effort to develop growth across academic disciplines will be readily apparent;
  • The college community will work collaboratively to serve its local community;
  • The art of relationship building will be appreciated with a greater understanding of how to build relationships;
  • Participants will feel an enhanced sense of connectedness and belonging to a group;
  • Participants will be proficient in establishing high performance teams;
  • Participants will understand and consider various group roles and obstacles to group performance;
  • Participants will be better able to negotiate towards a common mission or objective;
  • Identifying group goals and setting agendas will result from team building efforts;


Specific Program Learning Outcomes

Zing! Your Life and Leadership – Full Day Learning Outcomes

Do you have it… that “thing” which inspires others into action? Do you ever wonder why you get passed up or passed by? Maybe you are missing the essential approach to life and leadership called, “Zing!” Using a host of experiential learning techniques, self-assessments, and interactive exercises, participants will be introduced to leadership as influence. Strategies for making yourself more personally magnetic, more competent in understanding the role of environmental perceptiveness and more skillful at various types of communication will be shared in an upbeat, relevant and often humorous exchange of ideas. Watch out… throughout the day you will also become very aware of the urgency of your greatness and the value of time!

Learning Outcomes:

As a result of attending this interactive and informative learning experience, participants will strive to achieve the following outcomes:

  • adopt a new definition of leadership as influence;
  • consider their personal role in serving the Greater Social Good;
  • better appreciate the value of time as it relates to personal priorities and purpose;
  • know a formula of impact and how to adjust various behaviors and attitudes to achieve maximum effectiveness;
  • consider the concept of reverence and its relationship to leadership;
  • accept the challenge, opportunity and obligation of leadership;
  • grow as a collective force of positive change;
  • acknowledge and prepare for dealing with difficult people;
  • improve in their abilities to connect with others on an interpersonal level of communication;
  • be inspired to operate from a framework of personal esteem, integrity and developing character;
  • assimilate the previous training efforts with consideration for personal growth and development; and finally,
  • understand the value in owning the energy available to others, as well as, their own leadership efforts.